Refund Policy

Overview

At YourBrand, we strive to ensure complete satisfaction with our products and services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our products and services.

Eligibility for Refunds

We offer refunds under the following circumstances:

• Technical issues that prevent the product from functioning as described
• Duplicate charges or billing errors
• Subscription cancellations within the first 14 days of purchase
• Product not meeting the described specifications

Refund Process

To request a refund, please follow these steps:

1. Contact our support team at support@yourbrand.com
2. Provide your order number and reason for the refund
3. Allow up to 5 business days for review
4. If approved, refunds will be processed within 7-10 business days

Non-Refundable Items

The following items are not eligible for refunds:

• Products used beyond the trial period
• Custom or personalized services
• Products purchased during promotional periods
• Subscription renewals after the initial 14-day period

Refund Methods

Refunds will be issued through the original payment method used for the purchase. Processing times may vary depending on your payment provider:

• Credit/Debit Cards: 5-10 business days
• PayPal: 1-3 business days
• Bank Transfers: 7-14 business days