Refund Policy

1. Overview

At PDF Me, we strive to ensure complete satisfaction with our PDF conversion services. This refund policy outlines the terms and conditions under which refunds may be granted.

2. Subscription Refunds

For subscription-based services:

• Full refunds are available within 14 days of purchase if no conversions have been performed
• Partial refunds may be considered on a case-by-case basis after 14 days
• Refunds are not available for completed conversions

3. One-Time Purchase Refunds

For one-time purchases:

• Full refunds are available within 7 days of purchase if the software has not been downloaded or activated
• Refunds are not available after the software has been downloaded or activated

4. Technical Issues

If you experience technical issues:

• We will first attempt to resolve the issue through our support team
• If the issue cannot be resolved, a refund may be granted
• Documentation of the technical issue may be required

5. How to Request a Refund

To request a refund:

• Contact our support team at support@pdfme.com
• Include your purchase details and reason for the refund request
• Allow up to 5 business days for processing

6. Processing Time

Refunds are typically processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: support@pdfme.com
• Phone: [Your Contact Number]